
The Better Health Whole Wellness Center Experience
A Safe, Supportive Treatment Environment for IV Ketamine Therapy & Spravato® in Rittenhouse Square, Philadelphia
What to Expect During Your Visit
Whether you’re receiving IV ketamine therapy or Spravato® (esketamine) nasal spray, every appointment follows the same patient-centered framework — designed to make you feel safe, supported, and cared for from the moment you arrive to the moment you leave.

Arrival: A Calm, Welcoming Start to Your Ketamine Therapy Appointment
Our administrative team provides a smooth check-in experience before a clinician escorts each patient to a private suite for their appointment. IV ketamine infusions are 90 minutes, while Spravato® sessions are approximately 2 hours. We are committed to staying on schedule and delivering care that fits into busy lives.

Preparation: Grounding & Settling In Before Treatment Begins
After patients speak with the practitioner, the clinician places the IV or prepares the Spravato® nasal spray and ensures each patient feels grounded and supported before treatment begins. We guide patients in setting an intention — a personal commitment to a mindset or way of being, such as “be kinder to myself” or “let go of anger”. From there, we maintain a calm, sensory-supportive environment — offering soothing music, aromatherapy, or other comfort options — to help patients settle in and feel comfortable throughout the experience.

Treatment: Your IV Ketamine Infusion or Spravato® Session
For IV ketamine patients, the infusion typically runs for about 40 minutes, delivered at a dosage aligned with clinical best practices — within the therapeutic range of 0.5–1.0 mg/kg. For Spravato® patients, the nasal spray is administered on-site under clinical supervision. Throughout all sessions, our team continuously monitors each patient, with clinicians on-site and immediately available if any need arises. With headphones and eyeshades, most patients settle into a reflective, inward state of mind as the medicine takes effect.

Post-Session Support: Space for Reflection & Integration
Following the treatment, we guide patients through a gentle transition. Clinicians hold space for conversation, reflection, or quiet integration, ensuring the environment stays safe, supportive, and free of expectation.

Recovery: Gentle Transition in Our Recovery Lounge
At the end of the appointment, we medically clear patients and invite them to spend time in our recovery lounge. For Spravato® patients, an FDA-required on-site monitoring period follows each session — our recovery space makes this time comfortable and restorative rather than clinical. This light-filled room offers tea, journals, reading materials, art supplies, and other tools for thoughtful reflection, helping every patient process their session in comfort and at their own pace.
Sensory Comfort Tools Available During Every IV Ketamine & Spravato® Session
At Better Health Whole Wellness Center, we believe the environment surrounding your treatment is as important as the treatment itself. Every patient has access to a curated selection of sensory comfort tools — designed to support relaxation, grounding, and a meaningful therapeutic experience throughout your IV ketamine or Spravato® session.
Noise-Cancelling Headphones for an Immersive Experience

Music helps shape the internal experience during ketamine therapy. Patients can use our curated playlists or bring their own selections to support a reflective, inward focus. Headphones available to create a private, immersive sound environment that minimizes external distractions throughout the treatment.
Journals & Colored Markers for Post-Session Reflection & Integration

Many patients find value in capturing thoughts, imagery, or insights that arise before or after their treatment. We offer notebooks and markers as optional tools for reflection, giving patients space to record intentions, observations, or themes that feel meaningful to their therapeutic process.
Himalayan Salt Lamp for Warm, Grounding Ambient Light

Soft, warm lighting helps create a sense of calm and grounding. Our treatment rooms include salt lamps that cast a gentle ambient glow, supporting relaxation and helping patients ease into a more centered state before and after their treatment.
Aromatherapy & Essential Oils for Calm & Sensory Grounding

For those who enjoy sensory grounding, we offer a selection of essential oils that promote calm and presence. Patients choose a scent that feels supportive to them, using aromatherapy as a gentle way to settle the mind and body before treatment.
Soothing Herbal Tea Selection for a Gentle Post-Session Transition

A warm cup of tea helps patients transition gently after their treatment. A selection of soothing blends, giving patients time to reorient at their own pace while enjoying a comforting, grounding ritual before leaving the clinic.
